Michigan State University: Master Certificate in Global Supply Chain Management

• Module 1: Applied Supply Chain Management

• What is Supply Chain Management

• The Importance of Supply Chain Management

• Matching Supply Chains with Products

• Supply Chain Value Adds

• Module 2: Views of Supply Chain Management

• Ways to View Supply Chain Management

- Interview: Integrated Supply Chain Management

• What is a Process?

• Innovation

• Theory of Constraints

• Supply Chain Information Technology

• Module 3: Customer Service and Channels

• Customer Service

• Customer Satisfaction

• Channels of Distribution

• Service

• Module 4: Business Models and Sourcing

• Anticipatory to Response-Based Business Models

• Purchasing vs. Procurement

• Procurement Strategies

• Building Deep Supplier Relationships

• Module 5: Manufacturing and Integrated Planning

• Manufacturing Strategy Part I

• Manufacturing Strategy Part II

• Flexibility

• Total Integrated Planning

• Sales and Operations Planning (S&OP) Part I

• Sales and Operations Planning (S&OP) Part II

• Module 6: Forecasting and Woodmere Case

• Forecasting

• Collaborative Planning, Forecasting & Replenishment (CPFR)

• Woodmere Introduction

• Woodmere Solution

• Module 7: Advanced Planning and Scheduling (APS) - APS: Concepts and Framework

- APS: Demonstration

- APS: Challenges and Benefits

- APS: Demand and Supply Planning

- APS: Using Software and Planning Charts

- APS: Six Components

• Module 8: Supply Chain Globalisation - Supply Chain Globalisation: Rationale and Key Strategies

- Supply Chain Globalisation: Requirements and Challenges

- Supply Chain Globalisation: Operational Differences

- Supply Chain Globalisation: Potential Hidden Costs

- Supply Chain Globalisation: Total Cost Strategy

• Learning Outcomes

• Fundamentals of Supply Chain Management (SCM)

• Processes

• Customer Service, Satisfaction and the Supply Chain

• Procurement

• Supply Chain Information Technology

• Anticipatory to Response-Based Business Models

• Manufacturing

• Distribution

• Planning & Forecasting

• Supply Chain Globalisation

• Module 1: Inventory, Transportation, and Warehousing

• Supply Chain Management II Introduction

• Introduction to Inventory

• Inventory Cycle and Safety Stock

• Transportation Management, Part 1

• Transportation Management, Part 2

• Issues Facing the Transportation Industry

• Module 2: Supply Chain Integration

• Principles of System Integration

- Interview: End-to-End Integration

• Supply Chain Integration, Part 1

• Supply Chain Integration, Part 2

• Warehousing

• Material Handling and Packaging

• Module 3: Performance Measurement

• Introduction to Performance Measurement

- Performance Measurement: Determining Appropriate Metrics

- Performance Measurement: Benchmarking and Accounting

- Performance Measurement: Financial Considerations

- Performance Measurement: Variation Across the Supply Chain

• Module 4: Supply Chain Value Assessment - Interview: Value Creation in SCM

• Cooper Processing Introduction

• Cooper Processing Solution

• Services Supply Chain Introduction

• Services Supply Chain Example

• Module 5: Marks & Spencer Case - Marks and Spencer Introduction: A Retail Empire

- Marks and Spencer Introduction: The Salsbury Era

- Marks and Spencer Introduction: Case Assignment

• Marks and Spencer Solution Part I

• Marks and Spencer Solution Part II

• Module 6: Supply Chain Risk Management

• Role of SCM Professionals in Risk Management

• Supply Chain Sustainability, Part 1

• Supply Chain Sustainability, Part 2

• Enhancing Supply Chain Sustainability Through Education, Part 1

• Enhancing Supply Chain Sustainability Through Education, Part 2

• Dynamics of Supply Chain Design

• Module 7: Logistics Outsourcing and Spares - Logistics Outsourcing: What is a Third Party Logistics Provider

- Logistics Outsourcing: Services of a Third Party Logistics Provider

- Logistics Outsourcing: Benefits of a Third Party Logistics Provider

- Logistics Outsourcing: Finding a Third Party Logistics Provider

- Logistics Outsourcing: Merging with a Third Party Logistics Provider

• Spares and Repairables

• Module 8: SCOR and Conclusions

• Introduction to the SCOR Model

• SCOR Processes, Metrics and Best Practices

• Applying the SCOR Model

- Interview: Supply Chain Innovation

• Supply Chain Management Conclusion

• Learning Outcomes

• Supply Chain Integration

• Inventory

• Transportation Management

• Warehousing and Distribution Centers

• Material Handling and Packaging

• Logistics

• Performance Measurement

• Services and Supply Chain Management

• Supply Chain Risk Management

• Supply Chain Career Paths & Talent

• Module 1: Global Strategy & Global Supply Chain Management

• Welcome to the Intriguing World of Global Supply Chain Management

• Global Trade & Global Supply Chains

• Emerging Markets & Global Supply Chains

• Strategic Global Supply Chain Management

• Locating Global Activities

• Important Definitions & Distinctions

• Integration of Global Supply Chain Functions

• Strategic Benefits of Global Supply Chains

• Module 2: Industry Globalisation Drivers’ Implications for Supply Chains

• Market Globalisation Drivers

• Market Globalisation Drivers’ Implications for Supply Chains

• Cost Globalisation Drivers

• Cost Globalisation Drivers’ Implications for Supply Chains

• Government Globalisation Drivers

• Government Globalisation Drivers’ Implications for Supply Chains

• Competitive Globalisation Drivers

• Competitive Globalisation Drivers’ Implications for Supply Chains

• Module 3: Global Supply Chain Infrastructure

• Transportation, Communication, Utilities & Technology Infrastructure

• Supply Chain Security, Risks & Value

• Legal Considerations, International Contracts & Insurance Issues

• Commercial Documents & Customs Clearance

• Terms of Payment & Currency of Payment

• International Commerce Terms (Incoterms)

• Harmonised System & the World Customs Organisation

- globalEDGE: Your Source for Global Business Knowledge

• Module 4: Logistics in Global Supply Chains

• Global Logistics Strategy

• Global Distribution Centers

• Global Inventory Management

• Global Packaging & Materials Handling

• Ocean Transportation

• Air Transportation

• Land & Intermodal Transportation

• Reverse Logistics

• Module 5: Purchasing in Global Supply Chains

• Global Purchasing Strategy

• From International to Global Purchasing

• Types of Global Purchasing Strategy

• Outsourcing & Offshoring

• Global Customers & Channels

• Order Fulfilment & Delivery

• Global Supplier Selection

• Global Supplier Networks

• Module 6: Operations in Global Supply Chains

• Global Operations Strategy

• Make or Buy Decision in Global Supply Chains

• Global Production & Manufacturing

• Competitive Priorities in Global Supply Chains

• Total Cost Analysis in Global Supply Chains

• Process-Based Quality Standards

• Supply Chain Operations Reference Model

• 1pl / 2pl / 3pl / 4pl / 5pl

• Module 7: Market Channels in Global Supply Chains

• Global Market Channels Strategy

• Customer Value-Creating Global Processes

• International Market Entry Modes

• International Wholesaling, Retailing & Franchising

• Exporting & Importing

• Going Global Online

• Place & the Other 3Ps

• globalEDGE Diagnostic Tools for Global Market Channel Partners

• Module 8: Managing Global Supply Chains

• Value of Managing Global Supply Chains

• Importance of Coordination in Global Supply Chains

• Coordination Mechanisms in Global Supply Chains

• Inter-organisational Relationships in Global Supply Chains

• Value Propositions in Global Supply Chain Relationships

• Stakeholders & Global Supply Chain Sustainabilit

• Guidelines for Managing Global Supply Chains

• Wrap-up of the Intriguing World of Global Supply Chain Management

• Learning Outcomes

• Establishing a Global Supply Chain Strategy

• Implications of Industry Globalisation Drivers for Supply Chains

• Evaluating Global Supply Chain Infrastructure

• Leveraging Logistics in Global Supply Chains

• Purchasing in Global Supply Chains

• Maximising Operations in Global Supply Chains

• Managing Market Channels in Global Supply Chains

• Managing Global Supply Chains

• Module 1: Logistics' Role in 21st Century Supply Chains

• Logistics management introduction

• Logistics in the global economy

• Logistics value proposition

• Logistics within the firm: key interfaces

• Module 2: Customer Relationship Management and Logistics Outsourcing

• Customer Relationship Management (CRM) and levels of customer accommodation

• Customer accommodation

• Establishing a CRM strategy

• Logistics outsourcing and the role of the third-party service provider (3PL)

• Module 3: Order Management and RFID Applications in Supply Chain

• Order cycles, barcodes, and EDI applications

• Development of RFID in SCM applications

• Current issues and opportunities with RFID

• Module 4: Inventory Management and the Financial Implications of Inventory

• Inventory basics: functionality and definitions

• Key inventory decisions

• Inventory carrying costs

• Financial implications of inventory management

• Module 5: Warehouse Management I

• Warehousing fundamentals

• Warehouse layout and design

• Warehouse processes

• Module 6: Warehouse Management II

• Warehouse Processes: Material handling technology

• Warehousing: Labor and ownership trends

• Module 7: Transportation

• Transportation functionality and participants

• Transportation modal structure

• Transportation services and intermodal combinations

• Transportation economics and costing

• Transportation tariff tables

• Transportation administration and pricing

• Module 8: Network Design – System Integration

• Network design basics and principles

• Network spatial and temporal integration

• Approaches to network design

• Network design problems

• Learning Outcomes

• Logistics’ Role in 21st Century Supply Chains

• Evaluate why the logistics of business is complex and important

• Evaluate the logistical operations and integration objectives

• Compare and contrast the micro and macro perspective of logistics

• Define the logistics value proposition of systems concept and analysis