IIM Raipur Chief Operating Officer Leadership (COOL)

Lesson: Project Scheduling — Topics Covered: Critical Path Method (CPM), PERT and probabilistic completion time, Gantt charts, resource levelling.

Lesson: Project Monitoring and Control — Topics Covered: Time and cost trade-off, crash cost and crash time, determination of optimal project duration.

Lesson: Statistical Thinking and Data Analysis — Topics Covered: Descriptive statistics, probability distributions, sampling and estimation, interpretation of operational data.

Lesson: Statistical Inference and Process Control — Topics Covered: Hypothesis testing, correlation and regression analysis, statistical process control and control charts.

Lesson: The Evolving Role of the COO — Topics Covered: Strategic responsibilities, C-suite collaboration, operating models, value creation.

Lesson: Strategy Execution and Enterprise Leadership — Topics Covered: Competitive advantage, strategic alignment, organisational agility, OKRs/KPI cascade and strategy deployment.

Lesson: Executive Presence — Topics Covered: Executive presence and transition from functional leader to enterprise leader.

Lesson: Building High-Performance Operations — Topics Covered: Productivity, operational excellence frameworks, operations strategy aligned to business strategy, capacity planning, make-vs-buy and footprint decisions.

Lesson: Business Process Excellence — Topics Covered: Theory of Constraints, bottleneck improvement.

Lesson: Process Excellence and Quality Management — Topics Covered: Lean principles, Six Sigma (DMAIC), performance management.

Lesson: Supply Chain Management — Topics Covered: Bullwhip effect, information sharing and collaborative planning, supply chain drivers and network design, logistics strategy, 3PL/4PL outsourcing and cost-service trade-offs.

Lesson: Inventory and Operations Planning — Topics Covered: Inventory models and safety stock, inventory performance metrics, coordination.

Lesson: Operations and Financial Performance — Topics Covered: Cost management, working capital, value creation, budgeting and forecasting.

Lesson: Strategic Financial Decision-Making — Topics Covered: Capital budgeting, investment decisions, ROI evaluation.

Lesson: Supply Chain Finance — Topics Covered: Financial implications of operational decisions, risk assessment.

Lesson: Data Interpretation and Analytical Decision-Making — Topics Covered: Predictive Analytics, analytics for data visualisation and interpretation, KPI dashboards and business intelligence.

Lesson: Quantitative Analysis and Optimisation — Topics Covered: Network optimisation, cost-service trade-offs.

Lesson: Risk and Business Continuity — Topics Covered: Operational resilience and risk pooling strategies, supply chain, geopolitical and supplier risk.

Lesson: Decision-making Under Uncertainty — Topics Covered: Decision-making models, sensitivity analysis.

Lesson: Crisis Management — Topics Covered: Handling challenging situations, planning for crisis due to external situations.

Lesson: Sustainable Operations — Topics Covered: ESG, circular economy and responsible business, carbon footprint and Scope 3 emissions, BRSR reporting.

Lesson: Service Excellence — Topics Covered: Customer experience and stakeholder value.

Lesson: Stakeholder Management — Topics Covered: Internal and external stakeholder alignment.

Lesson: Change Management — Topics Covered: Leading transformation and organisational change.

Lesson: Leading Transformation — Topics Covered: Transformation roadmaps and organisational readiness.

Lesson: High-performance Teams — Topics Covered: Leadership, culture and talent development.

Lesson: Executive Communication and Influence — Topics Covered: C-suite communication, board-level communication, strategic storytelling, negotiation and influencing skills.

Lesson: Emerging Technologies — Topics Covered: IoT, automation, connected enterprises, digital twins.

Lesson: Digital Operating Models — Topics Covered: Smart operations and technology-enabled organisations.